Reliance Digital TV is the Direct-To-Home Service offered by Reliance BIG TV Limited which is a part of Reliance Anil Dhirubhai Ambani Group. Reliance BIG TV offers spectacular TV viewing experience with superb features such as high quality audio and video, large number of channels, easy programming guide, interactive services, 24×7 Customer Service and others. It provides fun and entertainment for the entire family at the click of few buttons. Reliance has established a sophisticated nationwide customer care network for Reliance Digital TV customers.
Reliance Digital TV Customer-Care via website
· Customers can visit the reliance digital website at http://www.reliancedigitaltv.com/home.html. On the homepage of the site, one can find various links related to wide range of topics such as Packages, Movies & Videos, Interactive, Recharge, Get Digital TV, HD DVR, and HD. One can click on these links to look for the desired information related to these services.
· In case the customer does not find the information on the site, he/she can send query by sending email to firstname.lastname@example.org.
· Customer can also go through the FAQ section for finding the answers to general queries. The FAQ section is reachable by clicking on Customer Care link.
· Customer can easily recharge their account online via reliance digital website by visiting the following link http://www.reliancedigitaltv.com/get_Recharge.html
· Customers can also send feedback at http://myservices.relianceada.com/loadFeedbackMail.do.
· In order to receive the assistance regarding their online account, customers can send mail to email@example.com. Alternatively customers can also submit the form mentioning their query athttp://myservices.relianceada.com/loadHelpRequiredMail.do
· If the customers do not wish to receive any promotional calls from Reliance India, they can submit the form at http://www.rcom.co.in/Rcom/personal/donotcall/donotcall.html
· Customers can send their query/concern/feedback to Reliance World by using the following link. http://relianceworld.in/contact_us.htm
Online services offered by Reliance Digital TV
· Account Management: Customers can manage their Reliance Digital TV account and other reliance accounts by using a single login.
· Miscellaneous Online services: Customers can avail various Online services includingContacting Customer Care, View and Change Tariff plan, Recharge Digital TV account , Bill viewing and payment, and Digital TV channel Top-Up.
· Submitting Query: Customer can also submit their query, complaint or feedback online.
Reliance Digital TV Customer Care via Phone Call
Apart from it, customers (Except North East India and J&K) can also dial 1860 200 6666.
Customer care numbers for North Eastern India or J&K
Assam:9864098888 (local charges applied)
Other North East States:9863098888 (local charges applied)
Jammu & Kashmir:0191-2475018 (local charges applied)
Recharge Account Balance: Customers can make call to 022 3033-8888 or 1800 200 9001 for recharging their account balance. Alternatively customer can also call 1-800-200-9002 or 022 3033-7474.
Reliance Digital TV Customer Care via SMS
Customers can send SMS to customer care of Reliance Digital TV for availing various services.
Subscription of Cinema monthly pack: Customers can subscribe for Cinema monthly pack by sending following SMS to 554546 from their Registered Mobile Number
SMS CPC < space> 40250014 to 554546
Buying cash card: Customers can purchase cash card by sending following SMSto 554546 from their Registered Mobile Number.
SMS RC< space>< Smart Card Number>< space>< Voucher PIN> to 554546
Reliance Digital TV Customer Care via mail
Customers can also write to Reliance Digital TV Customer Care regarding their query, complain or feedback and send it to the following postal address:
2nd Floor, ´A´ Block,
Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Thane Belapur Road,
Navi Mumbai – 400709
Reliance Digital TV Customer Care via Dealers
Customers can visit their nearest Reliance World to seek assistance from customer care executive and resolving theirissues.
Disclaimer : Information subject to change. Please check with the vendor’s website for latest information.