How to Recharge Reliance Digital TV

Reliance Digital TV is among the leading DTH service providers of India and offers simple ways for recharging the Reliance digital TV account.

Consumers can recharge their Reliance Digital TV by using any of the below mentioned ways.

How to Recharge Reliance Digital TV Recharge via Credit Card/ Netbanking: Customer can also make instant recharge for Reliance Digital TV account by using their credit card or Netbanking feature.

Before recharging their account, customer needs to keep their 12 digit Smart Card number handy. Customers can visit the following site for recharging their reliance Digital TV Account.

http://www.reliancedigitaltv.com/get_Recharge.html

Once the customer gets on this page, he/she can find the option of Recharge via Credit Card/ Netbanking. Customer is required to click on Recharge Now button. It will take him/her to a webpage for making instant recharge without any need of registering their account with the Reliance website.

Customer is required to enter his/her Reliance Digital TV Smart Card Number and email address. Customer can select the amount and payment mode followed by clicking on Pay Now Button. Customer will be routed to the online payment gateway for entering the payment details and completing the transaction.

After successful transaction, customer will receive the unique transaction ID for reference.

To recharge the account, customer has the online payment options of either Master / Visa credit card or net banking to directly transfer amount from the bank account

Recharge by Cash Card Online

Customers can buy a cash card from a Reliance Digital TV outlet and use their 12 digit Smart Card number to redeem the cash card online.

Customers can visit the following site for recharging their reliance Digital TV Account.

http://www.reliancedigitaltv.com/get_Recharge.html

Once the customer gets on this page, he/she can find the option of Recharge via Cash Card Online.Customer is required to click on Recharge Now button. It will take him/her to a webpage for making instant recharge without any need of registering their account with the Reliance website.

Customer is required to enter his/her Reliance Digital TV Smart Card Number and Cash Card/Oxigen Card (12 Digit PIN). After rechecking the Smart Card number and PIN entered, customer can click on the Submit Button.

Recharge via Cash Card by sending SMS

Customers can buy a cash card from a Reliance Digital TV outlet and use their 12 digit Smart Card number to redeem the cash card by sending SMS.

Format for sending SMS is as follows

SMS RC< space>< Smart Card Number>< space>< Voucher PIN>and send it to 554546 from the mobile number registered with the reliance digital TV account.

After successful recharge, customer will receive a reply SMS confirming the recharge status.

Recharge via Credit Card/ Cash Card over the phone:

Consumers can make call at 1860 200 6666 or 1800 200 9001 (toll free) from any registered telephone number. Customer is required to key in the 12 digit Smart Card Number followed by making payment using Cash Cardor Credit Card.

After successful recharge, customer will receive confirmation regarding the recharge status.

Recharge via Dealers

Customers can buy the recharge vouchers from Reliance Communication Outlets, Reliance World, and many other dealers throughout the country. Customers can also recharge their Reliance Digital TV account from various recharge partners including EPRS, Paytronics, Oxigen, Payworld, Suvidha & Cyberplat.

Disclaimer : Information subject to change. Please check with the vendor’s website for latest information.

Reliance Digital TV Customer Care

Reliance Digital TV is the Direct-To-Home Service offered by Reliance BIG TV Limited which is a part of Reliance Anil Dhirubhai Ambani Group. Reliance BIG TV offers spectacular TV viewing experience with superb features such as high quality audio and video, large number of channels, easy programming guide, interactive services, 24×7 Customer Service and others. It provides fun and entertainment for the entire family at the click of few buttons. Reliance has established a sophisticated nationwide customer care network for Reliance Digital TV customers.

Reliance Digital TV Customer CareReliance Digital TV customers can contact Reliance Digital TV customer care services via various channels including Internet, Phone, postal service and nearest Reliance World.

Reliance Digital TV Customer-Care via website

· Customers can visit the reliance digital website at http://www.reliancedigitaltv.com/home.html. On the homepage of the site, one can find various links related to wide range of topics such as Packages, Movies & Videos, Interactive, Recharge, Get Digital TV, HD DVR, and HD. One can click on these links to look for the desired information related to these services.

· In case the customer does not find the information on the site, he/she can send query by sending email to customercare@reliancedigitaltv.com.

· Customer can also go through the FAQ section for finding the answers to general queries. The FAQ section is reachable by clicking on Customer Care link.

· Customer can easily recharge their account online via reliance digital website by visiting the following link http://www.reliancedigitaltv.com/get_Recharge.html

· Customers can also send feedback at http://myservices.relianceada.com/loadFeedbackMail.do.

· In order to receive the assistance regarding their online account, customers can send mail to myservices@relianceada.com. Alternatively customers can also submit the form mentioning their query athttp://myservices.relianceada.com/loadHelpRequiredMail.do

· If the customers do not wish to receive any promotional calls from Reliance India, they can submit the form at http://www.rcom.co.in/Rcom/personal/donotcall/donotcall.html

· Customers can send their query/concern/feedback to Reliance World by using the following link. http://relianceworld.in/contact_us.htm

Online services offered by Reliance Digital TV

· Account Management: Customers can manage their Reliance Digital TV account and other reliance accounts by using a single login.

· Miscellaneous Online services: Customers can avail various Online services includingContacting Customer Care, View and Change Tariff plan, Recharge Digital TV account , Bill viewing and payment, and Digital TV channel Top-Up.

· Submitting Query: Customer can also submit their query, complaint or feedback online.

Reliance Digital TV Customer Care via Phone Call

Customer can make call toll free number 1800 200 9001 for contacting customer care.

Apart from it, customers (Except North East India and J&K) can also dial 1860 200 6666.

Customer care numbers for North Eastern India or J&K

Assam:9864098888 (local charges applied)

Other North East States:9863098888 (local charges applied)

Jammu & Kashmir:0191-2475018 (local charges applied)

Recharge Account Balance: Customers can make call to 022 3033-8888 or 1800 200 9001 for recharging their account balance. Alternatively customer can also call 1-800-200-9002 or 022 3033-7474.

Reliance Digital TV Customer Care via SMS

Customers can send SMS to customer care of Reliance Digital TV for availing various services.

Subscription of Cinema monthly pack: Customers can subscribe for Cinema monthly pack by sending following SMS to 554546 from their Registered Mobile Number

SMS CPC < space> 40250014 to 554546

Buying cash card: Customers can purchase cash card by sending following SMSto 554546 from their Registered Mobile Number.

SMS RC< space>< Smart Card Number>< space>< Voucher PIN> to 554546

Reliance Digital TV Customer Care via mail

Customers can also write to Reliance Digital TV Customer Care regarding their query, complain or feedback and send it to the following postal address:

2nd Floor, ´A´ Block,

Reliance Communications Limited

Dhirubhai Ambani Knowledge City

Thane Belapur Road,

Kopar Khairne,

Navi Mumbai – 400709

Reliance Digital TV Customer Care via Dealers

Customers can visit their nearest Reliance World to seek assistance from customer care executive and resolving theirissues.

Disclaimer : Information subject to change. Please check with the vendor’s website for latest information.